Terms and Conditions
These terms and conditions set out the terms between you the customer and us the website owner. Your use of this website and any service contained within constitutes acceptance of these terms & conditions in full. All content, databases, graphics, buttons, icons, logos, layouts and look & feel are our copyright, unless expressly acknowledged as otherwise. The data mining, extraction or utilisation of product information from our website is not permitted without our express prior written permission.
When you register on Tespack Shop you may be asked to provide certain personal information about yourself including your name, address, email address and telephone number, as well as details regarding the information you provide to us will be held on our computers in the EU and may be accessed by or given to our staff working outside Finland including companies distributing Tespack, licensees of Tespack and Tespack companies within the Tespack Group. Those parties will process information about Tespack purchases to provide support services on our behalf. Where you have consented to provide us with your details, we may also allow Tespack Licensees and other companies to contact you via email occasionally about products and services which may be of interest to you. If you change your mind about being contacted by these companies in the future, simply send us an email with the following text “unsubscribe” in the subject line informing us of your decision and we will instruct Tespack Licensees or companies within the Tespack Group to no longer contact you. We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law requires.
Payment and Shipping
We currently accept payments from Paypal, Online banking such as Visa, Mastercard, American Express and Klarna (Coming Soon). You are also more than welcome to pop in to our shop/office located in Helsinki for paying and picking up products.
Please Note for International Purchases the additional costs; such as, customs clearance and other custom fees will not be covered by Tespack as it is the buyer's responsibility to cover these costs. However, our team will be more than happy to provide you assistance with any clearance paperwork you may need to have to collect your parcel.